Answerfone (800) 333-6414

Expect results when we take your calls personally...

– A medical clinic was using voice mail to gather messages from patients. The clinic's patient profile was primarily elderly and they were annoyed with the impersonal voice mail system. Answerfone now provides the clinic with a "humans first" system that maintains the critical patient/physician relationship.

– A legal practice started using Answerfone when the staff found that potential new clients were calling during the lunch hour, when most of the staff were at lunch! We now take lunch hour calls and promptly route them to the proper staff members.

– A commercial real estate agent made the sale when we "found" him playing golf with another client.

– Due to illness, a local insurance agency lost their main receptionist for 2 weeks. We acted as the company's "front door" during her recovery with no loss of business. They continue to use us as backup today.

– A personal investment company bought a new phone system with built-in automated call routing. Customers were loosing patience by being forced into pressing impersonal sequences of numbers to access their accounts. Answerfone setup a human interface system that is truly on the cutting edge of personal brokerage service.

– A well known retailer was running a heavy advertising schedule and expected great results. It worked... sort of. The in-store sales clerks were so busy they let voice mail get the calls they couldn't take. They learned later that many potential customers just hung up on the impersonal voice mail. Short-term real person answering services from Answerfone could have saved they day and gotten a better return on their advertising dollar.

– A catalog company was running television ads on weekend sporting events. The immediate response was overwhelming, swamping their call center – they called us to handle the overflow. On one Sunday alone, we took over a 1,000 calls and were able to close more than $20,000 call-in orders that would have otherwise gone unanswered.

– A service company was relying on call forwarding to cell phones to provide emergency customer access to "available" sub-contractors. When the subs became overloaded with calls and let impersonal "voice mail" handle the calls -- few customers would wait for a call back and would simply call another company. The real people at Answerfone can provide customer assurances when you can't answer -- and you get to keep a customer!

– A small but growing business had posted a wonderful web page that got a big response in the evening hours when their offices were closed. A machine “answered” the number -- the callers mistrusted the machine and hung up. Answerfone now takes the calls and fills orders after hours!